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One of the most frightening emails you can receive as a marketing professional starts with a subject line such as: Spam Complaint Received. Especially if you utilize email marketing to reach out to your audience. If you’re reading this post because you were looking for insight or help, relax, take a breath. We can get through this together, I promise. You who are just learning about being blacklisted, you might be frantically asking yourself, “What the heck does this spam complaint email even mean?!” When you’re blacklisted, your IP address (primarily your website and your email address) is blocked from sending emails to other users who adhere to the blacklist. In other words, your ability to communicate online is severely impeded. So, who controls the blacklist? There are hundreds of monitoring servers across the globe with the common goal of weeding out spam and malware emails. Ridding our inboxes of mischievous messages is no easy chore, hence the number of policing Internet entities. The weapon of choice for a monitoring server is placing suspicious senders on a blacklist. This blocks spammers from sending further emails to everyday users. This includes the most common email providers (think Gmail and Outlook). Depending on your Internet provider